December 20, 2008
Session seven of the Carnegie course focused on gaining others’ cooperation. We emphasized Carnegie’s principles of influence. We discussed each of the principles and various techniques for applying them. One technique that I learned and liked was the leading question. That is, instead of ordering – “Do X”, or even suggesting – “Let’s do X”, [...]
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December 20, 2008
In the sixth Carnegie session, we focused on two things: giving clear instructions and thinking on our feet. For the first exercise, we each demonstrated and explained some procedure for performing some task. The focus was on providing clear instructions followable by a person unfamiliar with the task. We learned about painting, hair braiding, valve [...]
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